From Chatbots to AI Call Agents: How Developers Need to Adapt in 2026

Published on April 17, 2026

Just a few years ago, AI-powered chatbots were exclusively text-based. So, when a user called a business, they knew that they were talking with a real person. Yet that changed with the introduction of AI call agents. Such tools cover the full conversation, from voice recognition and processing to answering questions in plain language. There […]

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