Spotlight Series: Vidya Ravichandran, Founder & CEO, UnifyCX

Published on November 4, 2025

Vidya Ravichadran, Founder and CEO of UnifyCX, shares her journey from pioneering empathetic customer service to leading AI-driven transformation. She reflects on role models, leadership lessons, and mentoring women in STEM, offering practical advice for building resilience, embracing innovation, and advancing careers in technology while maintaining empathy at the core.

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