Spotlight Series: Afshana Begum, DevOps Engineer, Gemba Advantage

Charlene Young, Chief People Officer at de Novo Solutions, explores why soft skills such as empathy, communication, judgement and resilience are becoming increasingly valuable in an AI-driven world. She argues that while technical expertise and AI literacy remain important, these uniquely human capabilities can help professionals stand out, build trust and progress into leadership.The post The hum